Last updated: June 22, 2026
These Terms of Service ("Terms") govern your access to and use of the myKlyzo platform, websites, desktop application, and related services (the "Service"), provided by ESOFTVER DOO, Tax ID (PIB) 113339582, Bavaništanski put 334, 26101 Pančevo, Serbia ("myKlyzo", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.
1. The Service
myKlyzo is a business tool that lets you connect, manage, schedule, publish and analyze content across third-party platforms (including Facebook, Instagram, LinkedIn, X, YouTube) and connected analytics and advertising accounts (including Google Analytics, Google Ads, Google Search Console), and that offers optional AI content-generation features. We may add, change, or remove features over time.
2. Eligibility and accounts
The Service is intended for business use by users aged 18 or older. You are responsible for the accuracy of your registration information, for keeping your credentials confidential, and for all activity under your account, including activity by users you authorize. We may refuse, suspend, or terminate accounts that violate these Terms.
3. Subscriptions, fees, and taxes
Paid plans, fees, billing cycles, and renewal terms are presented at sign-up or in your account. Fees are exclusive of applicable taxes unless stated. Some integrations or actions may carry additional cost or platform limits (for example, publishing to X may be a paid action). Unless required by law, fees are non-refundable. We may change pricing with notice.
4. Acceptable use
You agree not to: use the Service unlawfully or to publish unlawful, infringing, deceptive, or harmful content; send spam or violate the rules of any connected platform; attempt to access the Service or data without authorization; reverse-engineer, scrape beyond authorized APIs, or disrupt the Service; or exceed platform rate limits. You are solely responsible for ensuring your content and activities comply with the terms and policies of each connected platform.
5. Your content and license
You retain ownership of the content you create, upload, or publish through the Service ("User Content"). You grant us a limited, non-exclusive, worldwide license to host, store, process, transmit, display and publish your User Content solely to operate and provide the Service at your direction. You warrant that you hold the rights necessary to your User Content and its publication.
6. Connected third-party platforms
By connecting a third-party account, you authorize myKlyzo to access and act on that account through the platform's API, within the permissions you grant. Your use of those platforms remains subject to their own terms. We are not responsible for the availability, changes, suspension, or actions of third-party platforms, or for any loss of access, data, or account standing caused by them. You may revoke access at any time.
7. AI features
AI features generate content from your inputs. AI outputs may be inaccurate, incomplete, biased, or similar to outputs generated for others, and may not be eligible for copyright protection. To the extent permitted by law, you own the outputs you generate, subject to the acceptable-use rules in Section 4 and the rights of third parties. You are solely responsible for reviewing and verifying AI outputs before use or publication, and for ensuring they comply with applicable law and the AI/synthetic-media rules of the platforms where you publish. AI outputs are not professional advice, and we do not guarantee any marketing or business results.
8. Intellectual property
The Service, including its software, design, and trademarks, is owned by ESOFTVER DOO and its licensors. These Terms do not grant you any rights in the Service other than the limited right to use it. If you give us feedback, you grant us a license to use it without restriction.
9. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind to the extent permitted by law. We do not warrant that the Service will be uninterrupted or error-free, that connected platforms will remain available, or that any analytics, recommendations, or results will be accurate or achieved.
10. Limitation of liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Our total liability for any claim arising out of or relating to the Service is limited to the fees you paid to us in the 12 months preceding the event giving rise to the claim. Nothing limits liability that cannot be limited by law.
11. Indemnification
You will indemnify and hold us harmless from claims, damages, and costs arising from your User Content, your use of the Service, or your violation of these Terms or any third-party platform's terms.
12. Term, suspension, and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access for non-payment, breach of these Terms, abuse, or legal/security risk. On termination, your right to use the Service ends, and we will delete or anonymize your data in line with our Privacy Policy and retention obligations. Sections that by their nature should survive (e.g., intellectual property, disclaimers, liability, governing law) survive termination.
13. Changes to these Terms
We may update these Terms. We will post the updated version with a new date and, where the change is material, provide notice. Continued use after changes take effect constitutes acceptance.
14. Governing law and disputes
These Terms are governed by the laws of the Republic of Serbia, without regard to conflict-of-law rules, and the competent courts in Pančevo, Serbia have jurisdiction, except where mandatory consumer-protection law in your country of residence provides otherwise.
15. Miscellaneous
These Terms, together with the Privacy Policy and (where applicable) the Data Processing Agreement, are the entire agreement between you and us regarding the Service. If any provision is unenforceable, the rest remain in effect. We may assign these Terms in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.
16. Contact
ESOFTVER DOO · podrska@esoftver.rs · Bavaništanski put 334, 26101 Pančevo, Serbia